Know your customer Wifi problems even before they report
Reliable WiFi experience will become the key factor to retain a customer. Irrespective of how good the wireless hardware is customers do experience wireless network being slow or complaining that the internet is down. The solution could be simple, maybe you just need to figure out the right place to put your access points , but to get to the solution the customer needs expert understanding of the behaviour of wireless Network. Most of these customer issues goes un-noticed leading to an unsatisfied customer impacting your future sales.
Aprecomm A.I enabled Virtual Wireless Expert (VWE) Vyom helps WiFi OEM and ODM to retain their customers which contributes to more than 50% of their future revenue. VWE is constantly connected to the customer measuring the QOE of the customer and provide solutions or suggestion for customer issues even before they are reported.
Reason behind every failure events
VWE’s module hiSense correlates various event and parameters and continuously measure User Experience.
Easy to deploy and Manage